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After Silence

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I don't believe this [Dec. 12th, 2006|03:27 pm]
After Silence

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[the_ick_factor]
I honestly do not know what to say... I have never been so stressed over AS before. We finally fixed everything that needed to be fixed, including the chat... and our host informed me that they are performing some "some vital upgrades" to their company and we may experience downtime. This is what I replied:


"Steve,

Thank you for letting me know.... although I must say this couldn't be happening at a worse time. We had problems for days and when the forum is finally running smoothly again, members see it gone once again.

Will this be fixed in the next few minutes or hours? We would have appreciated being notified that this was going to happen so to have the time to let members know about it and give them an optional url to visit in the meantime.

Please kindly let me know if anything can be done to speed up the process.

Thank you,
Vera"

What I was really thinking was "ARE YOU KIDDING ME????"

I don't know what to say, honestly. This has nothing to do with our website or forum and is totally out of our hands. I spent all yesterday night up and this morning trying to fix everything, and when I'm finally done... they start upgrading shit.

I'm sorry, that's all I can do/say... I apologize.
linkReply

Comments:
From: haulliefree
2006-12-13 07:24 am (UTC)
This is not your fault sweetie you have nothing to feel sorry for. Things like this happen. We're all supportive and patient about this. I'm so sorry the service is not more helpful to you. I am glad though to hear that the forum is back up and running. You deserve some away time now just for you, I understand how frustrateing this was.

Love ya, Haullie
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